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Frequently Asked Questions

Cellular Analysis Kit

Consultations

Products and Services

Resources

Cellular Analysis Kit

What is the cellular analysis for?

The purpose of the cellular analysis is to uncover any abnormalities, imbalances or defects in your body on a cellular level. Dr. Hilu can see the behavior of your cells which is a different point of view than normal lab results. Abnormal behavior for a long period of time without being addressed has the potential to provoke serious illnesses.

Dr. Hilu tries to discover by means of the analysis all the possible irregularities and imbalances in a patient’s blood and then proceeds to design a custom-built protocol to try to help correct as many defects as possible. 

What is included in the cellular analysis kit?

The cellular analysis kit includes:

  • 2 thick glass slides
  • 1 coverslip (thin slide)
  • 2 lancets (one extra)
  • 1 gauze pad
  • Printed instructions
  • Health history form
  • Explicit consent form 

You will also receive an email with an instructional video to help you perform the test. If you do not receive this email within 24 hours of ordering, please check your spam folder.

Apart from the supplies and information needed to perform the test, the cost of the cellular analysis kit also includes your results, recommendations and treatment plan. 

How much does the cellular analysis kit cost?

Each kit costs $450.00 USD which includes everything that comes with the kit, the analysis, full results, recommendations and treatment plan. A shipping fee is added during checkout for international orders (outside of the U.S.).

The shipping expense to send your completed kit to Spain is NOT included in the initial cost of the cellular analysis kit. It depends on where you live, but roughly it seems that the cost is about $65-120 to send via international priority. 

How do you do the test?

It is a simple prick of the finger test, done in the comfort of your own home.

Step by step instructions are included with the cellular analysis kit. You can also watch this instructional video.

Do I need to stop any medications before taking the test?

You do not need to stop taking any supplements or medications prior to performing the test.  You also do not need to fast or make any changes to your diet. You can perform the test whenever it is most convenient for you. 

How do I use the lancet?

The type of lancets included with our kits can change depending on availability. Here are the instructions on how to use the lancet with the thin purple cap:

  1. Remove the cap by first twisting it and then pulling it off. (The thin purple piece.)
  2. Place the end where you removed the cap on the pad of your finger.
  3. While on the pad of your finger, push down on the big purple button on the opposite end to release the needle and prick your finger.

Please note: This is a one-time use lancet. Once you push down on the big purple button and release the needle, it will not release again.

I received a broken glass slide. What do I do?

If a package is not handled properly while in transit, unfortunately, glass slides can crack or break due to their fragility. In the rare case you receive a cracked coverslip (thin slide), if at least half is still intact you can still use it since only one drop of blood needs to go between that thin slide and one of the thick slides. Dr. Hilu will not have a problem analyzing your sample but we recommend being careful not to cut yourself since it is glass.

If your coverslip shattered or one of your thick glass slides broke, please contact our team at [email protected] and we would be happy to help you further.

Why does the clinic need my SSN/TIN on the Explicit Consent form?

The explicit consent form is required by Dr. Hilu’s clinic according to a data protection law that was recently passed in Spain. Spain has strict data protection and HIPAA laws and they require an identification number for all patients. In Spain, everyone receives an ID card that includes an identification number (TIN). In the U.S., if you do not have a TIN, that would be your SSN. 

What do I do if I don't know my blood type?

While completing the First Visit form or Follow Up form, if you do not know the answer to any of the listed questions, you can skip them or write “I don’t know”. 

How quickly will I receive my cellular analysis kit order?

All domestic orders (within the US) are sent via USPS First Class Mail which typically take around 2-5 business days to be delivered, unless there are delays out of our control.

International orders (outside of the US) are shipped either via USPS Priority Mail Express or FedEx International Priority Express which typically take around 2-5 business days to be delivered, unless there are delays out of our control. 

You will receive a confirmation email when your kit is shipped that includes your tracking information. If you do not receive this email, we recommend checking your spam folder.

Can I use my HSA card to order?

Our secure card processing system does not accept most medical cards. If your HSA card is not accepted, you can try to get the cost reimbursed if it is considered a qualified medical expense, but it would need to be purchased initially with a debit or credit card connected to a regular account.

Is there a coupon code/family discount?

We are unable to offer discounts on the cellular analysis kits since Dr. Hilu’s clinic has a set rate for performing the analysis.

How much does shipping my kit to the clinic cost?

The shipping expense to send your completed kit to Spain is NOT included in the initial cost of the kit ($450.00 USD). Depending on where you live, shipping via international priority may cost anywhere from $65-$120.  We include detailed shipping instructions with your kit that we have found to be the most cost effective method.

Why does the shipping have to be expedited?

Blood has a short shelf life. Expediting it ensures that Dr. Hilu will receive it in time to perform the analysis prior to expiration.

Can I send multiple cellular analysis kits together?

Yes. You can send multiple kits together and save money on shipping. Please make sure to write the correct name on the outside of every kit, very clearly to avoid any confusion.

Can I get a refund and return my kit?

Once a cellular analysis kit is purchased and shipped it is NOT reusable and CANNOT be sent back, no exceptions. If you purchased a kit and it has not been shipped yet, you can cancel the order and get a refund for the price of the kit minus a $15.00 Processing Fee.  

If your cellular analysis kit was shipped, our customer service team is responsible for deciding if you are eligible for a refund. If customer service grants you a refund, you will receive a refund for the price of the kit minus a $50.00 Refund Fee. To request a refund please email [email protected].
How long does it take to receive my results?

Dr. Hilu’s office is very diligent in evaluating and responding with your results. Due to the current demand, it takes approximately two weeks to receive your results via email from the day the clinic receives your kit.

We recommend keeping an eye on your spam folder as well as your inbox to make sure your results do not get lost.

How do I know when the clinic receives my completed kit?

Dr. Hilu’s clinic does not send confirmation emails when they receive kits. You will receive a tracking number when shipping your completed kit that you can keep an eye on. It should state your package’s current status and when it is delivered. 

If you would like further confirmation, please email our team at [email protected].

How will I receive my results?

Your test results will be sent via email through a password protected file. You will provide your preferred email address on the health history form included with your kit. 

Do I need a doctor to understand my results?

Dr. Hilu and his team do their best to make your results as easy to understand as possible. If you need any clarification, their clinical team encourages you to contact them with any questions. Their contact information will be on the last page of your results.

If you need further help implementing your protocol or understanding your results, our Personal Health Instructors are available for hire. You can book a consultation or learn more here.

What steps can I take after receiving my results?

Based on your results and what Dr. Hilu finds, he outlines a plan of action for you to follow at home. 

If you need any help implementing your protocol, we have Personal Health Instructors available for consulting sessions once you receive your results. They will be able to walk you through your results line by line explaining Dr. Hilu’s findings, help you implement your protocol, send you links for any products you are needing, answer any questions you may have and more.

If you would like more information regarding health consulting services, please visit our store using the following link: 

https://andreathompson.org/store/

In some cases, because of the intensity of what Dr. Hilu finds, he will encourage some patients to receive treatment at his clinic in Spain but this is not for everyone.

How often do I need to retest?

Your blood changes about every 4 months in response to your environment, diet, stress, travel etc. so following up with Dr. Hilu is important. When he will need to see your blood again will depend on his findings and what your protocol plan will be. You will not need to follow up sooner than 4 months and we have seen situations where a follow up is not recommended until 4, 6, 8 or even 12 months later.

Following up is a very important part of the process since it is how Dr. Hilu tracks your progress and updates your protocol.

What is included in a Follow Up Cellular Analysis?

Your follow up cellular analysis results will include the percentage of improvement in the areas listed in your first results as well as any new findings that need to be addressed. You will then receive an updated protocol/treatment plan.

How much does a Follow Up Kit cost?

The cellular analysis follow up kit is the same price as the first time kit ($450.00 USD). You can order a follow up kit the same way as your first kit, you would just need to select “Follow Up Kit” before adding it to your cart. You can use the following link:

https://andreathompson.org/shop/blood-test-kit/

You will then perform the test and ship the kit following the same instructions as your first test. However, the form you receive with your follow up kit will be slightly different. 

Consultations

How much does a consultation cost?

A 75-minute, one-on-one consultation with one of our Personal Health Instructors costs $225. You can read more and/or book a slot today using the following link:

https://andreathompson.org/shop/coaching-session/

Can I cancel a consultation and be refunded?

You can cancel a consultation up to 72 hours after booking for a full refund. After 72 hours, you can cancel up to 24 hours before the appointment and receive a refund but you will be charged 15% of the price for the cancellation. If the consultation is cancelled leaving less than 24 hours before the appointment it will not be refunded.

Can I meet with a Personal Health Instructor in person if I live in the area?

Our Health Instructors prefer to speak over the phone or Zoom Video for privacy. If you live in the area and would like to meet in person,  please let us know as soon as you purchase a consultation and we will do our best to accommodate.

If your Personal Health Instructor can meet with you in person, it would be in a public location. 

What can a Personal Health Instructor help me with?

Our Personal Health Instructors are specifically trained to listen to your needs, and help you find solutions that address your specific health and life concerns.

You can read what is included in a consultation here.

____

NOTICE: As required by the California Code, Business and Professions Code – BPC § 2068: State law allows any person to provide nutritional advice or give advice concerning proper nutrition–which is the giving of advice as to the role of food and food ingredients, including dietary supplements. This state law does NOT confer authority to practice medicine or to undertake the diagnosis, prevention, treatment, or cure of any disease, pain, deformity, injury, or physical or mental condition and specifically does not authorize any person other than one who is a licensed health practitioner to state that any product might cure any disease, disorder, or condition.

This content is not intended to diagnose or treat any diseases. It is intended to be provided for informational, educational, and self-empowerment purposes ONLY. We are offering alternative treatment suggestions for you to explore that are complementary to your current treatment by your healthcare provider. Please consult with your wellness team, and then make your own well-informed decisions based upon what is best for your unique genetics, culture, conditions, and stage of life.

Products and Services

Check out our products and services by going to the Store using the following link: https://andreathompson.org/store/

You can also find a list of all our products and services here:

Social Media and Audio

Andrea Thompson Facebook Page:
https://www.facebook.com/andreathompson.org/?ref=br_rs

Andrea Thompson Instagram:
https://www.instagram.com/andrea.thompson/?hl=en

Andrea Thompson Podcast: Coming soon
https://andreathompson.org/podcast/

Andrea Thompson Blog:
https://andreathompson.org/blog/

Books

I AM RESILIENT:
https://www.amazon.com/Am-Resilient-traits-confident-empowered/dp/1947165674/ref=sr_1_1?ie=UTF8

HOW I BEAT CANCER IN 90 DAYS: https://www.amazon.com/dp/194970954X/ref=cm_sw_em_r_mt_dp_U_tcoJDb7V05HAP

Consultations

75-MINUTE CONSULTING:
https://andreathompson.org/shop/coaching-session/

Tests

CELLULAR ANALYSIS KIT:
https://andreathompson.org/shop/blood-test-kit/

Resources

Food and Cooking
  • Against All Grains by Danielle Walker
  • Cook 2 Flourish by Robin and Julie Cook
  • Eat Dirt by Dr. Josh Axe
Informational Books and Websites
  • e Ketogenic Diet by Kristen Mancinelli
  • e Hormone Reset Diet by Sarah Gotfried
  • e Cancer Killer by Dr. Charles Major
  • Healthy and Free by Beni Johnson
  • Maximized Living Nutrition Plans by Dr. Ben Lerner
  • http://www.greenmedinfo.com/
  • Dr. Joshua Axe www.draxe.com
  • Dr. Mercola www.mercola.com
  • Robin Cook Cook2Flourish www.cook2flourish.com
  • Dr. Raymond Hilu www.thehiluinstitute.com
Companies and People
  • Max Living – www.maxliving.com
  • Johanna Budwig – www.budwigcenter.com
  • Dr. Amanda Campbell New Life Chiropractic Lee’s Summit, Missouri 816-347-
    1515
  • Kitchen Craft Cookware, West Bend, WI (Stainless Steel, Waterless cookware)
  • Lodge brand cast-iron cookware
  • Le Creuset brand cookware
  • Dr. Bobby Fanno – verticalchiroredding.com

Supplements to Purchase
  • Nature’s Sunshine Supplements: www.naturessunshine.com/?upline=558787
  • Max Living Supplements: https://bit.ly/2ZIVLhI
  • Andrea’s Amazon Store (paid link): andreathompson.org/amazon
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FOLLOW UP

Your blood changes about every 4 months in response to your environment, diet, emotions, travel etc. so following up with Dr. Hilu is important.

When he will need to reanalyze your blood will depend on his findings and the protocol you receive. He will not ask you to retest before 4 months and may recommend a follow up in 6, 8 or even 12 months.

Following up is a crucial part of the process since it is how Dr. Hilu and his team track your progress and update your protocol accordingly.

The last page of your results will include when to retest but you will also receive an email reminder. You will then order a follow up kit the same way as your first test.

Your follow up results will include:

  • The percentage of improvement in the areas listed in your first results
  • Any new findings that need to be addressed
  • An updated treatment plan/protocol

SUPPORT

Once Dr. Hilu analyzes your blood, you will be considered one of his patients and the clinic will be available to answer any questions you may have.

Our team of Personal Health Instructors are also available for hire if you feel it would be beneficial for you to speak with a health coach. Your Personal Health Instructor can help interpret your cellular analysis results and provide answers and tools to help you implement your protocol.

This includes:

  • Going through your results one line item at a time explaining Dr. Hilu’s findings. Helping to identify a theme in Dr. Hilu’s findings and highlight some potential root causes (dietary, stress, physical exercise etc).
  • Providing practical recommendations of changes  you can make in your everyday routine that support the protocol and its effectiveness. Without making these lifestyle changes, the supplements will only be so effective.
  • Thoroughly explaining Dr. Hilu’s recommendations and treatment plan and simplifying what your daily routine will look like.
  • Spending as much time as you are willing to address some of the emotional stressors that could be hindering healing and supporting you with tools that you can use to alleviate them.
  • A thorough follow up email after your consultation with all of the links to the suggested supplements (it is very important to use high quality and ethically sourced supplements), PDF food/recipe recommendations and other recommendations that are specific to you.

You can learn more about consultations here

TREATMENT PLAN

Your treatment plan will include a list of specific supplements you should purchase along with instructions on how to take each product and for how long.

Other potential recommended treatments may include:

  • Therapies
  • Detoxes
  • Cleanses
  • In more severe cases, receiving on-site treatment at Dr. Hilu’s clinic in Marbella, Spain

RECOMMENDATIONS

Under “Recommendations” in your results, Dr. Hilu and his team will list lifestyle changes you should make in order to maximize the effectiveness of your treatment plan.

It is crucial to address every area in order to see the results you are looking for.

Some examples include:

  • Certain foods or food groups to avoid or minimize
  • Specific foods to add to your diet
  • Detox suggestions
  • Tips to address eating habits
  • Potential sensitivities to avoid/address (nickel, emf, humidity, toxins, etc.)
  • Exercise suggestions if applicable
  • Tips to improve mental/emotional health
  • Tips to address environmental factors
  • Dental suggestions if applicable
  • Tips for reducing stress and stressors

And much more according to Dr. Hilu’s findings…

Dr. Hilu’s Findings

Your results will include a complete list of all the abnormalities and imbalances Dr. Hilu found in your blood (does not include numbers or levels).

It is difficult to give a list of specific details you will receive in your results since every test differs from person to person depending on what Dr. Hilu sees in their cells.

You can find a list below of some of the things that he can see:

  • Permeability of the cell
  • If oxygen is getting into the cells
  • Every organ and organ system in the body
  • Vitamin deficiency or if a person is producing too much and not eliminating certain nutrients
  • Metallic and chemical toxicity
  • How cells are communicating with each other or not
  • Abnormalities or diseases with no name or origin
  • Oxidation stress which would hinder biological years
  • Imbalance of hormones but not specific levels or numbers
  • Everything about the immune system including any imbalances or infections
  • If you have food intolerances (not full panel test)
  • Joint and tissue degeneration
  • Inflammation
  • Lymphatic system/circulatory system
  • Digestion/enzyme production
  • Fats and proteins digestion
  • Vacuolization due to past or present infections (bacterial, viral, parasitic, or fungal)

And more…

DECLARATIONS AND CONFESSIONS OVERVIEW

In the Mastering Your Health Course we will cover the following topic:
  • Declarations and Confessions. They are powerful.

The power of life and death are in the tongue and if we truly knew the power of words, we would never speak a negative word again in our lives. Our words create our world!

Discover one of the most powerful tools for your health and well-being: Declarations.

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GENETICS OVERVIEW

In the Mastering Your Health Course we will cover the following topic:

  • Understand the surprising role of genetics in your health.

While genetics do play a role in our health, we need to know that even though we may be predisposed to specific genetic mutations it doesn’t mean they have to determine our state of health.

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CONTAMINATION OVERVIEW

In the Mastering Your Health Course we will cover the following topics:

  • Contamination and toxins. Don’t fear it. But change it.
  • Uncover some everyday toxins that you may not even be aware of.
  • Toxicity Overload Demonstration
  • Let’s talk all things skin and beauty.
  • Let’s talk about your teeth.
  • It’s time to take control of the toxins in your home.
  • Environmental toxins can be dealt with.
  • EMF’s and Vaccinations. Awareness is the key.
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STRESS OVERVIEW

In the Mastering Your Health Course we will cover the following topics:

  • Stress. One of the biggest offenders to our health.
  • The physiological realities of stress.
  • It’s time to prioritize (what is most deserving of our time?).
  • Laughter can literally bring healing.
  • It’s time to have fun & reconnect with creation.
  • Speak. See. Listen.
  • It’s time to overcome fear and anxiety.
  • Let’s get moving. Literally.
  • Your pain doesn’t have to define you.
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DIET OVERVIEW

In the Mastering Your Health Course we will cover the following topics:
  • “Fad Diets” and why they don’t work.
  • S.A.D. (Standard American Diet)
  • The effects of food on our body.
  • Understanding food labels and ingredients.
  • Foods to eliminate and implement.
  • Food prep and conscious/mindful eating.
  • Let’s simplify the complex topic of gut health.
  • Gut Health Demonstration
  • Let’s address and deal with leaky gut.
  • The power of a potent supplement.
  • Hydrate. Hydrate. Hydrate.
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